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FAQs

FAQs

You cannot change the delivery address once the order is placed. You can cancel the previous order and place a new one.
Minimum orders depend on the minimum price of the item.
Planifikos EShop is a versatile e-commerce platform that caters to a wide range of sectors including Electronics, Fashion, Groceries, Flowers, Gift articles, Medical, and more.
To create an account, click on the 'Sign Up' button on the homepage, fill in your details, and follow the instructions.
You can use the search bar at the top of the homepage to search for specific products.
We accept all major credit and debit cards, PayPal, and bank transfers.
Once your order is placed, you will receive a tracking number which you can use to track your order.
Our return policy varies depending on the product. Please refer to our return policy page for specific details.
You can contact our customer service via the 'Contact Us' page. We are available 24/7 to assist you.
To become a seller, click on the \'Sell on Planifikos EShop\' button on the homepage and follow the instructions.
The fees for selling on Planifikos EShop vary depending on the product category. Please refer to our fee structure page for details.
To list your products, log into your seller account, click on 'Add New Product' and fill in the details.
You can manage your inventory through your seller dashboard.
Payments are made directly to your bank account on a bi-weekly basis.
If a customer wants to return a product, they can do so by our return policy.
You can promote your products through our sponsored products feature.
You can handle customer service issues through your seller dashboard.
To improve your seller rating, ensure you provide quality products, deliver on time, and provide excellent customer service.
Delivery charges vary depending on the product and location. Please refer to our delivery charges page for details.
The estimated delivery time is displayed on the product page and during checkout.
Yes, we deliver internationally. Additional charges may apply.
If you are not at home during delivery, the courier will attempt delivery again or leave a note with instructions.
To report a problem with your delivery, please contact our customer service immediately.
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